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The 5 Hottest Contact Center Trends of 2015

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"The 5 Hottest Contact Center Trends of 2015"

Here are the hottest contact center topics of 2015.

Before you head out of the office for the holidays to grab your mug of eggnog, we want to take a minute to reflect on some of the hottest talking points of the year in the contact center world.

We’ve looked at the data and compiled our five most popular articles of 2015.

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