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Ergonomic Implementation: Making Call Centers More Productive

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"Ergonomic Implementation: Making Call Centers More Productive"

Learn how ShoreTel's ShorePhone creates real business value with easy to use features and a comfortable design.

Business professionals spend many hours on the phone each day, whether collaborating with coworkers and partners or interacting with customers and suppliers. Call-center workers literally spend all day on the phone. But despite the long hours, many of these professionals use the equivalent of a $10 cordless screwdriver when they should be using professional-grade DeWalt power tool. Employees are the most expensive asset in any company, and making them more productive is key to delivering business value.

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